OpenText

As your single-source partner, KAPWA-ITC ensures that your OpenText environment is seamlessly integrated into your business processes, allowing your team to transform raw data into valuable insights.

Enterprise Content Management (ECM)

Capture & Intelligent Document Processing

Information Archiving & Governance

AI & Knowledge Discovery

We implement and support OpenText Extended ECM, a cloud-enabled platform that unifies your content with leading business systems like SAP®, Salesforce®, and Microsoft 365.

We help you eliminate manual bottlenecks by transforming paper and digital files into actionable data through OpenText Capture and Core Capture.

Secure your historical data while lowering IT expenses with next-generation archiving solutions.

Unlock the full potential of your enterprise content with advanced AI tools.

Content Management

Our expertise in OpenText Content Management and Core Content Management ensures your business information is organized, secure, and easily accessible. We specialize in comprehensive Document Management solutions that bridge the gap between traditional on-premises systems and agile, cloud-native platforms. By streamlining how you capture, store, and govern content, we help you reduce manual overhead and ensure your data is always working for you—not the other way around.

Capture and intelligent document processing

Transform your incoming data from a bottleneck into a business advantage. Our Capture and Intelligent Document Processing solutions leverage AI and machine learning to automatically classify, extract, and validate data from any source—whether it’s physical mail, digital PDFs, or complex invoices. By integrating OpenText Core Capture and Document Pipeline, we help you eliminate manual indexing and accelerate your downstream workflows, ensuring high-quality data reaches your SAP or ERP systems in seconds.

Information Archiving & Governance

Secure your legacy while optimizing your current performance. Our Information Archiving and Governance solutions provide a robust framework for managing the entire lifecycle of your business data. Whether it’s offloading high volumes of SAP SARA objects to reduce database size or ensuring regulatory compliance with OpenText Archive Center and Core Archive, we help you maintain a single source of truth. We specialize in seamless migrations and long-term retention strategies that lower storage costs and mitigate legal risks without losing access to critical historical information.

AI & Knowledge Discovery

Unlock the hidden value within your enterprise data. Our AI & Knowledge Discovery solutions move beyond simple search, using advanced analytics and machine learning to surface actionable insights from unstructured content. By integrating OpenText Magellan and AI-driven indexing, we enable your teams to identify patterns, automate decision-making, and find the “needle in the haystack” across millions of documents. We transform your static archives into a dynamic knowledge base, powering smarter business strategies and faster response times.